We accept all major credit and debit cards, PayPal, and secure checkout through Shopify Payments.

Orders are processed quickly to ensure fast delivery. If you need to make a change, contact support@maisoneuphore.com within 24 hours of placing your order.

Yes, Maison Euphore offers Free Shipping on all orders, including Track & Trace.

Orders are processed within 1–2 business days and typically arrive within 7–14 business days in the United States.

Currently, we ship only to the United States.

Once your order is shipped, you'll receive an email with your tracking number. Please allow 2–5 business days for tracking to update.

You can request a return within 30 days of receiving your order. Items must be unused, in original packaging, and with tags attached.

Return shipping costs are the responsibility of the customer.

Yes, exchanges are free of charge for product value. Customers only cover the return shipping cost.

Refunds are processed within 7 business days after your return is received and inspected at our warehouse.

Items discounted by 60% or more are final sale. Store credit may be issued in such cases.

No, for safety reasons, underwear and intimates are non-refundable.

Please check the size chart on each product page before ordering. Maison Euphore is not responsible for incorrect size choices.

We aim to represent our products as accurately as possible, but slight differences may occur due to screen and monitor variations.

Maison Euphore ships under DDU (Delivered Duty Unpaid) terms. Customers are responsible for any import duties or customs delays.

Please check with your local carrier or neighbors first. If you still can't locate it, contact us at support@maisoneuphore.com and we'll assist you.

If your order is confirmed lost, you may choose between store credit or an80% refund.